Many of our customers find themselves in the situation where an engineering or tech leader has to wear an IT hat for a fraction of their week. This results in the classic case where your IT challenges fall off the radar or relegate to your third or fourth priority. The standard solution is to hire an MSP - but many fall short of taking the management load off your plate - consuming considerable hours but requiring you or your team to continue to don the IT hat to tie up loose services.
We focus our IT services on the most critical aspects of your operations, taking full leadership so you can focus on growing your business. We proactively collaborate with your team to bring IT into the same security-first culture with real-time support for day-to-day questions and emerging challenges. Your staff shouldn’t need to wonder if a question belongs to IT or Security.
Your endpoints (whether laptops, tablets, or phones) are crucial to your operations and need robust protection. This is a common gap identified by Latacora’s Security Architecture team when assessing company risks during onboarding. In addition to providing guidance and recommendations, Latacora can remediate these risks directly to protect your staff & endpoints.
We handle the administration of Mobile Device Management (MDM), ensuring every device aligns with our security standards while making it easy to track and maintain compliance. With MDM we can also integrate easily with Latacora’s Detection and Response services.
You may have your own IT staff or plan to. Latacora offers many of the IT services in scalable parts to augment and grow your IT practice, ensuring collaborative integration with our security services. IT, security, and engineering teams should not be siloed organizations as this leads to augmented security risks. Latacora offers help desk services for you to offload some or all of your lower complexity tickets. We focus on automations & bespoke integrations (writing software when needed) to reduce the amount of people-time required to service your IT needs, with security & engineering best practices maintained.